Privacy Policy

This Privacy Policy is an integral part of the Terms & Conditions of this website and sets the collection and processing of data provided by you, as well as the exercising of your rights, in relation to referred data, in accordance with the law in force.

Your privacy is of the upmost importance to us. We value the confidence you place in us, and we are dedicated to preserving and protecting the personal information you disclose to us. We will sometimes update this page to keep you informed of any changes that occur, so you are always aware of how we handle your personal data and how cookies are used on our website.

What are personal data?

Personal data includes any information on a person who may be directly or indirectly identified from the use of such information, for example, by their name, phone number, email address, or other details.

All personal information is handled in accordance with GDPR and Portuguese law (Lei no 58/2019, de 08 de Agosto) and may be collected by Portugal Residency Advisers when the user accesses the website. The current privacy policy is in line with the rules by which Portugal Residency Advisors is governed, actively dedicated to respect the privacy of its customers and users.

What data do we gather and how?

When you submit an Enquiry, we will need some basic personal information such as your name, e-mail address, phone number, country of origin, country of residency and any services preferences you may have.

Even if you do not submit an Enquiry, our website may gather some information about you through your browser’s cookies. This includes your IP address, the type of browser you’re using and the operating system you’re running. On mobile devices, we may collect information about the mobile device, the identity of the device, particular settings, features, and your latitude and longitude.

For how long is your personal information kept?

The handling and storage of personal data strictly complies with all applicable laws. Depending on the intended use of the information, the storage and retention period for the data may differ. The information required for the provision of the services will be retained for as long as your relationship with us continues unless we are required by law to keep the information for a longer length of time.

How will we use your data?

Enquiry: Initially, based on the information you give us, we use the information we gather to give you the best response to your inquiry.

Marketing: We may also use the information you provide for our marketing initiatives. With your permission, we could, for instance, use your email address to send you news or newsletters about our business and services. You always have the option to opt out or unsubscribe.

Additional communications: From time to time, we may choose to get in touch with you by phone, text, or email. This will depend on the information you provide to use.

Fraud prevention: Our staff may utilize the personal data we’ve obtained to identify fraud, as well as other undesirable and illegal activity on our website.

Improving our services: Lastly, we may use the personal information you have submitted to us for analytical reasons to enhance the quality of our services, the customer experience, and all other aspects of our services.

In what situations your data may be shared?

Portugal Residency Advisors may work with partners to provide certain services. Such services could need access to your personal information. These partners are all subject to confidentiality agreements and are prohibited from using your personal information for any other purpose.

When it comes to disclosing personal information to governmental bodies and law enforcement organizations for the purpose of detecting, preventing, and prosecuting fraud and criminal activity, we shall follow by all applicable laws.

What are your privacy rights?

Portugal Residency Advisors wants to make sure you are completely informed of all your data protection rights in compliance with the provisions of the GDPR. Each user has the following rights:

The right to access: You have the right to obtain copies of your personal data from Portugal Residency Advisors.

The right to rectification: You have the right to request the correction of any information you believe is inaccurate. You also have the right to request Portugal Residency Advisors to complete the information you fell is missing.

The right to erasure: You have the right to request Portugal Residency Advisors to delete your personal data, under certain conditions.

The right to restrict processing: You have the right to request to Portugal Residency Advisors to restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to Portugal Residency Advisors to process your personal data, under certain conditions.

The right to data portability: You have the right to ask Portugal Residency Advisors to send the information we have acquired about you to another company or to you directly.

If you would like to exercise any of these rights, please email us at [email protected].

Privacy policies of other websites

Portugal Residency Advisors website may contain links to other websites. If you click on a link to another website, you should first review their privacy statement as our privacy statement only applies to our website.

Updates to our privacy policy

Portugal Residency Advisors regularly reviews its privacy statement and updates any revisions on this website. To keep inform of any potential changes, we advise that you often consult it.

How can obtain any additional information?

If you need any concerns regarding our privacy policy, the data we store on you, or you want to exercise one of your data protection rights, please do not hesitate and email us at [email protected].